Privacy Policy Althen

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In the Privacy policy of Althen we describe how we handle your personal data. This Privacy policy explains what information we collect and what options you have regarding the collection & registration of your personal information. The Privacy policy applies to all our customers (worldwide) and may change from time to time due to new developments or legislation. We encourage you to review this Privacy Policy from time to time so you will know if the Privacy Policy has been changed or updated.

The Privacy Policy applies to all personal data we register and use for our business processes and the performance of our services. We value the protection of your privacy. You can read our rules regarding the collection and storage of personal data:

  • We only collect data that is necessary for the execution of our business processes and services.
  • Only the employees who need access to carry out their work have access to your data.
  • Our employees handle this information with care.
  • We require companies with whom we work with to act in accordance with our principles.
  • We handle the trust you give us with care.

What information do we collect from you?

For processing quotations and orders we need your company details and personal data. Personal data are data that can be traced back to individual natural persons. We register this information in our ERP system and our Outlook e-mail system. We use your data for sending quotations, orders and for maintaining personal contact via e-mail and telephone.

What data do we collect?

Organizational data

  • Company Name
  • Department
  • Industry
  • Bank details organization
  • Address information organization
  • General Telephone number
  • E-mail organization
  • Order & contact history

Personal details Contact person

  • Your email address
  • Your first name
  • Your last name
  • Your gender
  • Your business (mobile) number

Unless you sign up for our newsletter, we do not use your e-mail address for marketing e-mailings. If you request a quote without placing an order, we will delete your personal data after 2 years. The organizational data is saved. This is historical data and we need to do business analyzes.

You can request to view, change or delete your personal data via (Please note that we are not allowed to delete the contact details of orders & orders within 2 years. We are obliged to a statutory retention period of seven years.)

Job application
If you apply for a job at Althen, we will keep your motivation letter and curriculum vitae. This information can be viewed by the Human Resources department and the relevant department. If no agreement is reached, we will destroy your CV after two months and remove it from our digital files, unless you indicate in writing that we may retain your data for longer. If an employment contract comes out, your CV will be stored in a closed closet. Only the Human Resources department has access to this information.

We regularly send newsletters to customers and interested parties. We use the email systems MailChimp and Campaign Monitor for this. We only send our newsletter if you, as the owner of the email address, agree with the subscription. After signing up for our newsletter you will receive a sign-up link to ensure that you are the person who signs up for our newsletter. After confirming via this link, your e-mail address will be added to the mailing list. If you no longer wish to receive a newsletter from us, you can unsubscribe via the unsubscribe link in any newsletter. We use the MailChimp statistics to analyze how relevant our newsletter content is to our readers. Which subjects are widely read and which subjects are less interesting for our reader. Based on this, we make our future newsletters.

Contact Forms, Quotation Forms or other contact options (e-mail, phone) 
Contact forms, request for quotations, telephone calls or e-mails that that are send to us will be processed by our sales support department. The personal data you have enhanced will be stored in the ERP system, in order to process your request further and to contact you. The Marketing department does use this personal data for further marketing.

Website & Cookies
Althen uses various cookies and JavaScripts on its website (referred to collectively as "cookies"). Below you can read what cookies are, why we use these cookies and how you can adjust the settings of your browser to accept cookies or not. Accepting cookies is not a condition for visiting our website.

What are cookies?
A cookie is a small text file that is placed on your computer during a visit to a website. Information is stored in this text file. This information can be read by the website on a later visit.

Why do we use cookies?
To determine how often our website is visited and which parts of the website are most interesting to our visitors, we measure with Google Analytics and special tools for Search Engine & Website Optimisation such as Semrush,  Xovi and Hotjar. We use cookies for this. Anonymous statistics are generated from the information we collect. With these statistics we can make our website as user-friendly and interesting as possible for you. The statistics and other reports are completely anonymous and we do not trace back to persons. In Google Analytics, for example, it is also possible to use data for remarketing and tracking. We have enabled these settings in Google Analytics, Google Adwords and Meta.

We use cookies for:

  • Anonymous monitoring of the number of visitors on our web pages.
  • Anonymous keeping track of the amount of time each visitor spends on our web pages.
  • Anonymous tracking of which pages of our website are visited.
  • Anonymous tracking of business-to-business companies that visit our website
  • Optimizing our website.

Anonymous tracking of business-to-business companies
To measure the business use of our website, we use the service from Leadinfo (Rotterdam NL). This service shows us company names and addresses based on IP addresses of our visitors. The IP address is not included. The recognition of company data is done purely on the basis of the IP address. In addition, Leadinfo offers access to analytics information.  

To use the LeadInfo service two first party cookies are placed, which only allows us to view the website use of our visitors. These cookies are not linked to other information and nothing is shared with other parties. Leadinfo itself does not work with cookies. 

Given the small impact of these cookies on your privacy, no permission is required for the use of these cookies. By continuing to use this website, you agree to place all described cookies when visiting this website.

What you can do to prevent the installation of cookies?
If you do not want websites to place cookies on your computer, you can adjust your browser settings so that you receive a warning before cookies are placed. You can also adjust the settings so that the browser refuses all cookies or only cookies from third parties.

Note that you must adjust the settings separately for each browser and computer you use. How you can adjust settings differs per browser. If necessary, consult the help function of your browser.
You can prevent the registration and processing of your data by Google by downloading, installing and activating a special browser plugin:

Alternatively, you can deactivate Doubleclick cookies via the Digital Advertising Alliance website

If you want to turn off cookies from specific parties, you can do so via Your Online Choices.

Other and "third-party" cookies
"Third party cookies" are cookies that are used by other parties. We have not placed any third-party cookies on our website, but these cookies may have been placed by third parties. This is especially the case if our web pages contain "embedded" elements, such as videos from "Youtube" or "Social share buttons". Because the content belongs to another party is, this other party may also place the cookies.

Should you encounter cookies on this website that fall into this category and that we have not mentioned above, please let us know. For the cookies that the third parties place and the possible data they collect, we refer to the statements that these parties provide on their own websites.

Website disclaimer
Naturally, we pay utmost attention to the composition and content of this website. However, we do not accept any liability for the correctness and completeness thereof, or the direct or indirect consequences of acts or omissions on this basis.

Under no circumstances can rights of any kind be derived from the content of this website. Althen reserves the right to improve or otherwise change the information on the website at any time. All rights reserved.
No textual and / or graphic representation of this website may be reproduced or published, in any form or by any means whatsoever, or stored in an automated (data) file, without prior written permission from Althen.

Responsibilities and rights
The company responsible for registering, processing and using your personal data within the meaning of the General Data Protection Regulation is Althen. We can be reached via:

  • By post at: Althen, Verrijn Stuartlaan 40, 2288 EL Rijswijk, the Netherlands
  • Telephone: +31 (0) 70 392 4421
  • E-mail:

As a customer and contact person of Althen you have the right to inspect your personal data. This means that you can request which personal data is registered and for which purposes that data is used. You can contact us via the contact details above.

You also have the right to be forgotten; this means that we will remove all data that we have registered from you and that do not necessarily have to be kept according to legislation. You can contact us for this.

Change Privacy policy
We may make changes to this Privacy Policy, without informing you of this, because, for example, our website or the privacy regulations change. Changes will take effect immediately as soon as they are published on the website. We advise you to consult this Privacy Policy regularly in order to be informed of any changes. By continuing to use this website, you agree to any changes to the Privacy policy.

Althen, Leidschendam, May 22, 2020

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